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Support
Questions, bugs or ideas? Write to [email protected]. We reply within two business days. You don’t need an account.
Tell us
- What you tried and what happened instead.
- The room code, if it is about a room (never its password or host link).
- For the Slack or Jira app: your workspace or site address.
Common questions
The Slack app doesn’t post results
In a private channel, invite @PointHuddle, then turn posting back on under Room settings → Notifications.
The “Open as host” link says it was used or has expired
It works once, for 15 minutes. Join the room as a guest; if nobody else is host, the host role moves to the first person in the room.
How do I delete my data?
Delete the room from its settings or uninstall the app. See the privacy policy.